Privacy policy

Last updated 10 October 2026.

Uddens Sjögård AB (company reg. no. 556940-4659), Udden 2, 197 92 Bro, Sweden, is the data controller for the processing of personal data on scootboots.se (Scootboots Scandinavia). Questions about how we handle your data? Email info@scootboots.se.

What data we process and why

Purchases in the web shop. When you order, we process your name, address, email, phone number, order details, payment method and delivery information to deliver the goods, take payment, handle withdrawals, exchanges and complaints, and send order confirmations and delivery notifications. Legal basis: our contract with you. Data in our bookkeeping is kept for seven years under the Swedish Accounting Act; other order data is kept as long as it is needed for warranty, statutory complaint rights and customer service.

Customer and reseller accounts. If you create an account, we process your account details, order history and – for resellers – company name, registration number and type of business, to administer the account, approve resellers and show the right prices. Legal basis: our contract with you. The data is kept as long as the account exists.

Contact, sizing help and withdrawals. When you email us or use the contact form, the fitting guide or the withdrawal form, we process the details you provide – for example name, email, order number and photos of your horse’s hooves – in order to help you. Legal basis: our legitimate interest in answering your request, or our contract with you when the matter concerns a purchase. The data is kept while the matter is open and thereafter as long as we need it to follow up.

Visits to the website. Necessary cookies are used so that the website, the cart and the checkout work. Statistics and marketing cookies (Google Analytics, YouTube) are only used if you accept them in the cookie banner. Read more in our cookie policy, where you can also change your cookie settings. Legal basis: your consent, and our legitimate interest in a working and secure website.

Who we share data with

We never sell your personal data. Data is only shared with suppliers needed to fulfil your purchase or run the website, and they may only process the data on our behalf:

Payment providers: Svea Bank AB (publ) for Svea Checkout, as well as PayPal and the provider of Apple Pay and Google Pay when you choose those payment methods. The payment provider is itself the controller for the processing required for the payment.
Warehouse and delivery: Swedcirc AB in Värnamo, Sweden, which packs and ships your order, and the carrier that delivers the parcel.
Web hosting, operation and security of the website, and our systems for bookkeeping and customer service.
Authorities, when we are required to by law.

Some suppliers, such as Google, process data in the USA. Transfers are based on the European Commission’s adequacy decision (EU–US Data Privacy Framework) or the EU standard contractual clauses.

Your rights

You have the right to access the personal data we hold about you, have inaccurate data corrected, have data erased, request that processing is restricted, object to processing based on legitimate interest or for direct marketing, and receive the data you have provided in a machine-readable format. You can withdraw a consent at any time. Email info@scootboots.se and we will help you.

If you believe we are processing your data incorrectly, you have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY), imy.se, or the supervisory authority in your own country.

Security

The website is encrypted (https) and access to personal data is limited to those who need it for their work. In the event of a personal data breach that poses a risk to you, we will inform you and report the breach to IMY in accordance with the GDPR.